Start your Retirement Living journey with ease, comfort and convenience
Personal Concierge Services for downsizers relocating to Retirement Living
About us
We are a team of skilled and experienced concierges that are ready to carry the heavy burden of relocating for seniors.
We have assisted thousands of busy professionals, everyday people, and seniors with whatever assistance they needed.
We are led by Mandi Ford, who has 20+ years of experience bringing the best in product and service solutions to individuals and families to achieve balance in their lives.
From decluttering, finding the right selling agent, staging the property for sale, moving, and organising trades, New Start Living is a modern response to the ever growing need for downsizers looking to enter Retirement Living with ease, comfort and convenience.
What we offer
Here is a summary of the personal concierge services we offer downsizers:
Decluttering
We use a specialised decluttering service which will assist with choosing the items and furniture you wish to take with you vs sell or give away. This service also includes “Packing and Unpacking” your clothes and belongings for your move.
Finding the right selling agent
We will organise 2-3 interviews with the top-selling agents in your area and provide you with an interview questionnaire so you can choose the right agent for your needs.
Property staging
Staging your property is essential to get the absolute best price in whatever market you are selling in. We offer the best value-for-money staging to make the most of your home sale.
Organise trades
Most times you don’t even know how much work is needed to get your home ready for sale. We will assist with sourcing and arranging the best quality tradespeople, including the handyman, painter, electrician, and plumber.
Building & pest reports
Once all the trades of completed their repairs and improvements, provide your prospective buyers with peace of mind with a Building & pest report.
Cleaning
Our team will source and organise regular cleaners before inspections and prior to settlement once you have moved out.
Removalist
We will source 2-3 of the best movers within your area to choose from. Once selected our team will arrange the move out and move in with the removalist for your new home.
Service connections
Our team can also assist with the hassle of setting up all your services connections such as NBN, phone, electricity and gas.
We are not limited to these services above and frequently add additional services upon request.
Downsizing can be a heavy burden for seniors and their families.
We take that burden away.
How it works
We take a flexible and collaborative approach with each and every client, depending on their individual needs. Here is a step by step guide:
Contact us to arrange a complimentary consultation to discuss your needs.
Home Appointment and Inspection with your dedicated concierge to discuss and confirm the services to be provided.
Concierge sources and arranges quotes from 2-3 local service providers for each service selected.
You and your concierge select the service providers that best suit your needs.
Concierge looks after all the preparation, management, bookings and access for all selected services.
Once services have been booked and provided, you pay the service provider invoices directly.
Once house has been sold, concierge will arrange your move out and move in with the Retirement Living team.
Prior to moving in, your dedicated concierge will assist with transferring and setting up all your service connections.
It’s important to point out that one size does not fit all in these cases and individual needs will vary.
"This service was absolutely amazing."
“I had a 5 bedroom home with 50 years worth of clutter to sort out and no idea where to start, including finding the right selling agent.
From day one New Start Living helped me with anything and everything I needed for the sale of my home and relocation to decluttering years’ worth of hoarding. I could not have done this without them. Their attention to detail and supportive nature took so much weight off my shoulders it actually allowed me to relocate with peace and comfort. I would recommend them in a heartbeat”.
Gillian K.
Hunters Hill, NSW
Contact us
With a comprehensive network of suppliers and contractors, we are able to offer a variety of services Australia wide and internationally.
Our hours are Monday to Friday 5:00am to 9:00pm. We are also available out of hours and on weekends by appointment.
Main Office Line:
02 8705 3755
Email:
info@newstartliving.com.au
